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Hotelscape specializes in hotels and restaurants, and knows the everyday challenges from the front office of a hotel, the service at a restaurant, or the bar on a cruise ship very well.
The trainers all have a background in hospitality and are experts in the areas of lodging, sales, F&B, and wellness. The lively nature of the trainings will involve the participants right away. Numerous case examples, video, and voice trainings will make it easy to put the new or refreshed do-how right into practice.
Operational Areas of Hotelscape Hospitality Training:
We offer individually adapted training courses for teams from the hotel areas: reservation and front office. The focus is on communicating with the guest, as well as, upselling.
We offer training for proactive upselling at your restaurant or bar. progros-Partner Hotelscape will train your employees focusing on one specific goal at a time!
Spa & Wellness
Inhouse sales training for your SPA team will increase your volume of sales at the spa and wellness areas permanently.
Train your hotel staff in dealing with customer complaints of any kind to receive better ratings.
Hotel Sales / MICE
What does the customer need? Sales training is offered specifically for employees from sales departments in the hotel industry.
Trainees, career changers, new employees
Internalize host behaviour to be able to live it. Involve your trainees and career changers by giving them the right training – from the start.
Prices upon request