Tourismuspartner

Tourismuspartner: The Leading Seminars on Hotel Reviews

Proactive management of guest feedback, reviews and online reputation is a vital task for every hospitality business today. Tourismuspartner organizes seminars and workshops on guest feedback management, online reviews and online reputation management around the globe. You will learn how to use your guests’ feedback on TripAdvisor, HolidayCheck, Google & others and how to write management responses – and therefore positively influence your hotel’s success. These events are held by internationally renowned tourism experts and book authors Alexander Fritsch and Holger Sigmund.

  • Half-day and Full-day Seminars and Workshops
  • More than 500 seminars worldwide with over 5000 participants
  • Fee: from € 150 (4 hours public seminar)

For information on upcoming events, please contact us.

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Inhouse Seminars and Workshops on Hotel Reviews, ORM & Feedback Management

Our  seminars can also be booked as in-house training courses: At your desired date, with a closed participant group and at a fixed flat fee.

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Trainers

Alexander Fritsch is an expert in online-tourism. In addition to his work as a tourism consultant, coach and speaker he is a lecturer in the field of “eTourism” at the University of Applied Sciences in Chur, Switzerland.

Holger Sigmund works as a tourism consultant and coach. He is also involved in his own travel business as an incoming and marketing expert.

With their joint company Tourismuspartner, the authors are considered true experts of hotel reviews. They organize seminars across the globe for the hospitality industry as well as for hotel chains. In addition to providing practical know-how, they help make the most of hotel reviews and offer assistance for managing online reputation.

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The Book: Managing Hotel Reviews

Alexander Fritsch and Holger Sigmund have written a book in which they deal in detail with the topics of hotel reviews and the resulting online reputation of businesses providing accommodation.

They investigate the following key questions:

  • What are the opportunities and risks of online hotel reviews?
  • What influence do reviews have on bookings and what are the best ways to respond to criticism?
  • And last but not least: How can guest feedback be combined with quality management?

Jam packed with examples and tips, full of clear explanations with numerous figures and tables, this book provides guidance for the professional management of guest reviews. It is an indispensable tool for hoteliers, as well as tourist and travel professionals who would like their business to profit from guest feedback.

176 Pages, Softcover; Matthaes Publishers, Germany
€ 32



By requesting further information, you will be contacted by the partner to get a deeper understanding of this offer.
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By requesting further information, you will be contacted by the partner to get a deeper understanding of this offer.
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#Coaching
#Consultant
#Quality Management
#Sales

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